Shipping policy

At Togashu, we believe that exceptional craftsmanship deserves an equally thoughtful delivery experience. Below is everything you need to know about how your order is processed and shipped.

 

1. Worldwide Shipping

We ship internationally and proudly serve customers around the world.If your address is located in a remote or hard-to-reach area, our support team will contact you promptly to confirm the best shipping solution before dispatch.

2. Order Processing Time

All orders are carefully prepared and packed within 23 business days after purchase.Please note that we do not ship on weekends or public holidays.Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.

3. Shipping Fees

We offer simple and transparent shipping rates:

Complimentary shipping on all orders over $49 USD

A flat $8 USD shipping fee for orders under $49 USD

In rare casessuch as oversized items or deliveries to remote regionsadditional fees may apply. If so, we will always notify you in advance before proceeding.

4. Taxes & Duties

All applicable taxes and import duties are fully included in your order total.

There are no hidden charges and no additional payments upon delivery.

What you see at checkout is exactly what you paywe take care of the rest.

5. Estimated Delivery Time

Delivery times are calculated from the date your order is shipped.

Standard Shipping

United States (Mainland): 715business days

Alaska & Hawaii: 1020 business days

Canada: 514 business days

Europe: 512 business days

Asia (Southeast Asia): 58 business days

Australia / New Zealand: 614 business days

Other regions: 1020 business days

 

Express Shipping

Estimated: 48 business days

Available for selected products in the U.S., U.K., and select European countries.

 

Priority Shipping

Estimated: 35 business days

Available for selected products in the U.S., Canada, Europe, Australia, New Zealand, and the Middle East.

6. Customer Support

If you have any questions regarding shipping, delivery, or your order status, our team is always happy to help. support@togashu.com

Thank you for choosing Togashu. We look forward to delivering something truly special to you.