Shipping policy
At Togashu, we believe that exceptional craftsmanship deserves an equally thoughtful delivery experience. Below is everything you need to know about how your order is processed and shipped.
1. Worldwide Shipping
We ship internationally and proudly serve customers around the world.If your address is located in a remote or hard-to-reach area, our support team will contact you promptly to confirm the best shipping solution before dispatch.
2. Order Processing Time
All orders are carefully prepared and packed within 2–3 business days after purchase.Please note that we do not ship on weekends or public holidays.Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
3. Shipping Fees
We offer simple and transparent shipping rates:
Complimentary shipping on all orders over $49 USD
A flat $8 USD shipping fee for orders under $49 USD
In rare cases—such as oversized items or deliveries to remote regions—additional fees may apply. If so, we will always notify you in advance before proceeding.
4. Taxes & Duties
All applicable taxes and import duties are fully included in your order total.
There are no hidden charges and no additional payments upon delivery.
What you see at checkout is exactly what you pay—we take care of the rest.
5. Estimated Delivery Time
Delivery times are calculated from the date your order is shipped.
Standard Shipping
United States (Mainland): 7–15business days
Alaska & Hawaii: 10–20 business days
Canada: 5–14 business days
Europe: 5–12 business days
Asia (Southeast Asia): 5–8 business days
Australia / New Zealand: 6–14 business days
Other regions: 10–20 business days
Express Shipping
Estimated: 4–8 business days
Available for selected products in the U.S., U.K., and select European countries.
Priority Shipping
Estimated: 3–5 business days
Available for selected products in the U.S., Canada, Europe, Australia, New Zealand, and the Middle East.
6. Customer Support
If you have any questions regarding shipping, delivery, or your order status, our team is always happy to help. support@togashu.com
Thank you for choosing Togashu. We look forward to delivering something truly special to you.